If you have got any questions about Hong Kong, please check out our FAQ.
Questions
General Questions
- What is the SAR? Where is Hong Kong?
- What is the weather in Hong Kong?
- When is the best time to visit Hong Kong?
- What currency is used in Hong Kong?
- What voltage and plug/outlet type are used in Hong Kong?
- How far is Hong Kong from Shenzhen?
Transportation
- How to get to the city center from Hong Kong International Airport (HKIA)?
- Is public transport easy accessible?
- What is the Octopus Card?
Visa Information
Hotel Booking
- Where to stay in Hong Kong?
- Can hongkong.net recommend me a hotel?
- Can I make a reservation by phone?
- Are the room rates per person or per room?
- Can I add an extra bed/baby cot in my room?
- What should I do if I would like to book more than 9 rooms?
- Does the hotel provide an airport transfer?
- Is breakfast included in the room rate?
- Can the hotel store my luggage before check in or after check out?
- What is the check in and check out time of the hotel?
General Information
What is the SAR? Where is Hong Kong?
SAR is a special administrative region. Hong Kong is one of two special administrative regions of the People's Republic of China. It is situated on the south coast of China and enclosed by the Pearl River Delta and South China Sea. Hong Kong consists of Hong Kong Island, Kowloon, the New Territories and a group of over 260 outlying islands.
What is the weather in Hong Kong?
From March to the middle of May is spring, which brings warm and more humid weather. The temperature ranges between 20°C/68°F and 26°C/79°F. Summer in Hong Kong is hot and humid, with occasional thunderstorms. August has the highest average rainfall of any month. The temperature ranges between 27°C/80°F and 32°C/90°F. Autumn, spanning from the middle of Septermber through early December, is the sunniest season in Hong Kong, with warm weather and low humidity. The temperature ranges between 23°C/73°F and 28°C/82°F. From the middle of December to February is usually winter. Winter in Hong Kong is cool and dry. The temperature ranges between 15°C/59°F and 20°C/68°F.
For more information, please visit Weather in Hong Kong.
When is the best time to visit Hong Kong?
Being one of the major tourist destinations in the world, people visit Hong Kong throughout the year. However, Hong Kong is located in the subtropical region, and has hot and humid summer. This is the worst time to visit Hong Kong. The best time to visit Hong Kong is from October to early December, when the weather is warm and sunny.
What currency is used in Hong Kong?
Hong Kong currency is Hong Kong Dollar (HKD). Notes are in denominations of HKD1,000, 500, 100, 50, 20 and 10. Coins are in denominations of HKD10, 5, 2 and 1, and 50, 20 and 10 cents. Use our Currency Converter & Calculator to see the actual rates.
What voltage and plug/outlet type are used in Hong Kong?
Electricity in Hong Kong is 220 Volts, alternating at 50 cycles per second (220V/50Hz). The majority of electrical outlets have a British three-pin rectangular blade plug that has a protective fuse inside to protect cords from high-current circuits.
How far is Hong Kong from Shenzhen?
Shenzhen is next to the New Territories. A trip from Kowloon Hung Hom station to Shenzhen takes about 1 hour.
Transportation
How to get to the city center from Hong Kong International Airport (HKIA)?
There are several ways. Airport Express, aiport bus and taxi are the most popular ways among travelers.
- Airport Express is the fastest way to get to the downtown. The fare to Central costs HK$100 and takes 24 minutes. Besides, there are discounts up to 40% if you travel in a group or family.
- Aiport bus. There are two bus routes, which extremely popular among tourists.
1. A11 - this route covers the north part of Hong Kong Island (Central, Admiralty, Wan Chai, Causeway Bay, Fortress Hill and North Point). The fare is HK$40 and the journey to the final point takes about 70 minutes.
2. A21 - this route runs along Nathan road, Salisbury road and Chatham road South towards Hung Hom Station, and covers Mong Kok, Yau Ma Tei, Jordan, Tsim Sha Tsui and Hung Hom. The fare is HK$33 and the journey to the final point takes about 75 minutes.
- And the last one is taxi. It has one indisputable advantage - door-to-door non-stop transfer. The fare to Kowloon (Mongkok, Yau Ma Tei or Tsim Sha Tsui) - HK$220-240, to Hong Kong Island (Central, Wan Chai or Causeway Bay) - HK$280-300. Additional charges: every luggage - HK$5. So, taxi is a bit expensive if you travel along, but is suitable for a group or family.
For more information, please visit transfer to and from Hong Kong Aiport.
Is public transport easy accessible?
Hong Kong has an excellent public transportation network, which is able to satisfy all the needs of tourists. Visitors and residents have a choice of MTR, buses and taxis in Kowloon; on Hong Kong Island to this list the trams are added. In addition, there is the Star Ferry between Hong Kong Island and Kowloon. Visitors can use Octopus Cards to pay their trips in public transport.
For more information, please visit Public Transport in Hong Kong.
What is the Octopus Card?
The Octopus Card is a convenient way to pay fares for majority kinds of public transport in Hong Kong. In addition, the MTR charges less for journeys made using an Octopus Card instead of conventional single-journey tickets. There are two types for tourists: Airport Express Travel Pass and Standard On-Loan Octopus (Child, Adult, Elder). Airport Express Travel Pass costs HK$220/HK$300 and includes 1/2 journey(s) on the Airport Express between the Hong Kong International Airport and the urban areas of Hong Kong. Also, it allows three days of unlimited rides on the MTR (except East Rail Line First Class, and travel to/from Lo Wu or Lok Ma Chau stations). You can buy it at the Airport Express service counter in the arrival hall.
Visa Information
I am a citizen of *****. Do I need a visa to visit Hong Kong?
Citizens of about 170 countries and territories may visit Hong Kong without a visa for a period ranging from 7 days to 180 days. The passport must be valid for at least six months after the period of intended visit. Please, visit Visa Information on our website to get the detailed information about visa-free countries and the time periods.
Hotel Booking
Hongkong.net is an affiliate partner of Agoda.com. It is one of the best online hotel platforms for Asia. Moreover, with Agoda you benefit from The Agoda Rewards Program. You earn points worth 4-7% of each booking, which can be redeemed in future bookings.Where to stay in Hong Kong?
Hong Kong offers more than 200 hotels, with over 50 000 rooms. Most hotels are located in Tsim Sha Tsui, Yau Ma Tei and Mongkok in Kowloon, and in Central, Wan Chai, Causeway Bay and North Point on Hong Kong Island. These are the tourist areas of Hong Kong and they have easy access to public transportation network. The prices of hotel rooms vary from season to season and also depend of stars of the hotels.
Here is the list of Hong Kong Hotels.
Can hongkong.net recommend me a hotel?
Hongkong.net does not provide a travel advice. We recommend reviewing the hotel page, the room type page as well as the hotel reviews (located on the partner's website) to help you make a decision.
Can I make a reservation by phone?
Yes of course. If you have a special request, such as "we are a group or family of xx persons and need xx rooms", or you simply would like to make a reservation by phone instead online, call our specialist:
+44 (0)20 3027 7900 (24/7 Help).
Please, also provide CID of our website. CID: 1417923.
If you need to speak with a Customer Support Specialist regarding your booking(s), you will need to provide your Booking ID, which can be found on your hotel voucher (sent via email). Please call the same number (above).
Are the room rates per person or per room?
The rates displayed are per room, NOT per person. It is important that you input the correct number of guests associated with this booking as rates may change based on occupancy. In some instances, a hotel limits the number of guests per room. To avoid additional charges when you check in, the number of guests must be accurate.
Can I add an extra bed/baby cot in my room?
Most hotels allow children to stay in the room with parents either with or without an extra bed. The normal hotel policy is not to charge for children if they are under twelve years of age. Some hotels will limit occupancy of a room to two adults and one child. Only a few hotels will have existing bedding for additional children, so an extra bed is usually required. Most hotels will charge for this extra bed. Usually hotels will provide breakfast when there is a charge for an extra bed. However, this is dependent on each property's policies and procedures. A baby cot may be provided free of charge, by some hotels, for children under the age of 2.
What should I do if I would like to book more than 9 rooms?
You can reserve up to 9 rooms per booking. If you need more rooms, please make an additional booking. Please note that room are subject to availability.
Does the hotel provide an airport transfer?
Unfortunately, our partner site only provides a hotel reservation service. If you would like to arrange an airport transfer, please contact the hotel directly once you have received your confirmation email. Their direct telephone number will be listed on your hotel voucher. Alternatively, you can send your request via self service special requests. The self service link is provided in your confirmation email. You can also send your request by logging on to 'manage my bookings' via the website.
Is breakfast included in the room rate?
If breakfast is included, it will display "Breakfast Included" below the room type. If it is not mentioned, the hotel is not including breakfast with this room at this rate. Breakfast availability is determined by the hotel. If you would like to inquire as to whether breakfast is available, we recommend that you contact the hotel upon check in.
Can the hotel store my luggage before check in or after check out?
Most hotels provide a luggage storing service both before check-in and after check-out either with or without a charge. Please check with the hotel receptionist upon arrival for more information regarding this procedure.
What is the check in and check out time of the hotel?
Check-in time is normally from 14.00 hours. Check-out time is normally before 12.00 hours. Early check-in and late check-out are subject to room availability, cannot be guaranteed and are usually not free of charge.